Legal

Refund Policy

Last updated: April 13, 2026  ·  ForgeBody by Visual SC LLC

Summary: Trial purchases are non-refundable. Monthly plans have a 3-day refund window. UK/IE statutory 14-day withdrawal right applies where applicable. You may cancel at any time through your billing portal.

1. Trial (€1 for 7 days)

The €1 trial charge is non-refundable. The trial gives you full access to ForgeBody for 7 days so you can evaluate the service before committing to a paid plan.

2. Monthly Plan — 3-Day Guarantee

If you purchase a Monthly plan (Founding Member €39/mo or Regular €59/mo) and are not satisfied, you may request a full refund within 3 days of your purchase date. After 3 days, monthly charges are non-refundable. You may cancel at any time to prevent future charges. Cancellation takes effect at the end of the current billing period — you retain access until then.

To request a refund within the 3-day window, email support@tryforgebody.eu with your account email and purchase date.

3. 14-Day Withdrawal Right

UK consumers have a statutory 14-day right of withdrawal under the Consumer Contracts Regulations 2013. Irish consumers have equivalent rights under SI 484/2013. This right applies unless the digital service has already commenced with your explicit consent, which you grant at checkout.

4. How to Cancel

You can cancel your subscription at any time through the customer billing portal. To access the portal, reply CANCEL on WhatsApp or email support@tryforgebody.eu.

Cancellation stops future charges. It does not trigger a refund for the current period unless you are within the 3-day window. UK/IE statutory consumer rights apply.

5. Exceptions

Refunds outside the policy above are at our sole discretion. We will consider requests in cases of billing errors, duplicate charges, or technical issues that prevented access to the service.

6. Contact

Questions about this policy? Email support@tryforgebody.eu.